Contact Us
Here are various ways you can reach out to us:
1. Live Chat: Click the "Help" bubble at the bottom right corner of our homepage and select "Live Chat" to speak with one of our agents. Available from 10 am to 6 pm on weekdays, excluding major holidays.
2. Contact Form: Fill out our contact form by visiting the following link: Web Form Request.
3. Email: Send an email to support@awarepulse.com with your order number included in the subject line.
We strive to respond to all inquiries via email within 24 hours. For the quickest resolution, ensure you provide your order number, photos of the product and shipping label/packaging, a clear explanation of your concern, and details of the solution you're seeking.
1. Live Chat: Click the "Help" bubble at the bottom right corner of our homepage and select "Live Chat" to speak with one of our agents. Available from 10 am to 6 pm on weekdays, excluding major holidays.
2. Contact Form: Fill out our contact form by visiting the following link: Web Form Request.
3. Email: Send an email to support@awarepulse.com with your order number included in the subject line.
We strive to respond to all inquiries via email within 24 hours. For the quickest resolution, ensure you provide your order number, photos of the product and shipping label/packaging, a clear explanation of your concern, and details of the solution you're seeking.